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  • Stephen D

    JACKSON, GA | 2025 Buick Envista
    Confirmed Service Review
    January 12, 2026
    Visit went well. I do wish there was a way to check cancelations or no shows to get a vehicle serviced sooner if needed.

    Response from John Thornton Buick GMC

    January 13, 2026
    Stephen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Cynthia K

    MABLETON, GA | 2026 Buick Encore GX
    Confirmed Sales Review
    January 5, 2026
    Our experience at the dealership was excellent. Our salesperson (Simon) was helpful and knowledgeable. The finance manager and person who helped explain the vehicles features were also great helps during the buying process.

    Response from John Thornton Buick GMC

    January 6, 2026
    We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
  • Teresa H

    CEDARTOWN, GA | 2021 Buick Encore GX
    Confirmed Service Review
    December 31, 2025
    Everyone is courteous and the service is excellent.

    Response from John Thornton Buick GMC

    December 31, 2025
    Teresa, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
  • Emory B

    BREMEN, GA | 2021 GMC 1500 Sierra
    Confirmed Service Review
    December 31, 2025
    All good

    Response from John Thornton Buick GMC

    January 1, 2026
    Emory, your satisfaction is our top priority. We sincerely value your business and look forward to your next visit!
  • James R

    VILLA RICA, GA | 2022 GMC 1500 Sierra
    Confirmed Service Review
    December 19, 2025
    On time good service

    Response from John Thornton Buick GMC

    December 22, 2025
    James, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
  • George H

    HEFLIN, AL | 2025 GMC Sierra 1500
    Confirmed Service Review
    December 15, 2025
    Excellent work timely and in a reasonable time a great adviser.

    Response from John Thornton Buick GMC

    December 16, 2025
    Thank you for sharing your positive experience! We look forward to your next visit! Take care!
  • Richard W

    WHITESBURG, GA | 2018 Chevrolet Tahoe
    Confirmed Service Review
    December 5, 2025
    We have a 2018 Tahoe that we purchased as a previously owned vehicle from John Thornton GMC in Carrollton Georgia. When we bought the Tahoe, we purchased an extended warranty from Ally, and it has saved us a couple of times already. We recently had to bring it in because the transmission was failing, and Mark Pullen was our service advisor, he made sure that we got prompt service. He got the guys in service to get it diagnosed quickly, so that our warranty could cover everything and take care of our need for a vehicle to drive while the work was being Done. He and Ron Gable made sure that our visit to have this work done was a great experience, they are both star employees and deserve praise and recognition for the great work they do. When we are ready to purchase another vehicle, or need service on either our 2018 Silverado, or our 2018 Tahoe, we will definitely be coming back. Thanks again to Mark Pullen and Ron Gable.

    Response from John Thornton Buick GMC

    December 7, 2025
    Richard, thank you for your kind review; we are happy to pass along your comments to the team here at John Thornton Cadillac! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
  • Avery T

    CEDARTOWN, GA | 2026 GMC Sierra 1500
    Confirmed Sales Review
    December 2, 2025
    Quick and easy pr

    Response from John Thornton Buick GMC

    December 2, 2025
    Avery, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Monica C

    JASPER, GA | 2026 GMC Sierra 1500
    Confirmed Sales Review
    November 26, 2025
    Great buying experience Zack, Ryan, Sid & entire Staff make it a seamless No hassle process. Thanks

    Response from John Thornton Buick GMC

    November 26, 2025
    Monica, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Barbara T

    CARROLLTON, GA | 2025 Buick Envision
    Confirmed Service Review
    November 15, 2025
    Everyone was kind and courteous. The works was done in a timely way

    Response from John Thornton Buick GMC

    November 17, 2025
    Barbara, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!