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  • Joel T

    CARROLLTON, GA | 2025 GMC Acadia
    Confirmed Service Review
    July 29, 2026
    As great as expected

    Response from John Thornton Buick GMC

    July 31, 2026
    We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

  • THOMAS K

    LA FAYETTE, GA | 2026 GMC Terrain
    Confirmed Sales Review
    July 29, 2026
    Simon was outstanding! He had the vehicle up front when I arrived. Negotiating the price was fair and efficient. Simon was knowledgable annd engaging. Others at the dealership were also very professional.

    Response from John Thornton Buick GMC

    July 31, 2026
    We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

  • David M

    CARROLLTON, GA | 2026 GMC Canyon
    Confirmed Service Review
    July 29, 2026
    Had accessories installed on a new vehicle. Employees were helpful and informative.

    Response from John Thornton Buick GMC

    July 31, 2026
    We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

  • Donald T

    CARROLLTON, GA | 2026 GMC Sierra 1500
    Confirmed Service Review
    July 27, 2026
    Always good service. In and out in an hour, can't beat that. Before switching over to GMC and joining the John Thorton GMC family I would end up waiting hours in another Ford service department.

    Response from John Thornton Buick GMC

    July 28, 2026
    We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

  • Todd E

    BUCHANAN, GA | 2024 GMC Sierra 1500
    Confirmed Service Review
    July 27, 2026
    Excellent job! Mark is an excellent service manager, and went the extra mile to get me a loaner vehicle that I needed.

    Response from John Thornton Buick GMC

    July 28, 2026
    Todd, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

  • Susan R

    CARRROLLTON, GA | 2019 Buick Enclave
    Confirmed Service Review
    July 27, 2026
    The person that helped me did not explain what I thought I was getting. Also very impersonal when I was checking in.

    Response from John Thornton Buick GMC

    July 28, 2026
    Susan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 832-9602 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • Beverley T

    HIRAM, GA | 2018 Buick Enclave
    Confirmed Service Review
    July 27, 2026
    I wanted an oil change and tire rotation which was fine...However the tech said the battery was weak and it would cost $377.00 for a replacement. That is ridiculously high and needs to have solid gold connectors for that price. I dread getting anything done at the dealership due to the upselling.

    Response from John Thornton Buick GMC

    July 27, 2026
    Beverley, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 832-9602 when you have a chance. Thank you, and we look forward to hearing from you.

  • LUCRETIA G

    RANBURNE, AL | 2026 GMC Yukon
    Confirmed Sales Review
    July 27, 2026
    Nathan Teal is great to work with!

    Response from John Thornton Buick GMC

    July 27, 2026
    Lucretia, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

  • Frank T

    CARROLLTON, GA | 2025 GMC Sierra 1500
    Confirmed Service Review
    July 24, 2026
    Ready on time as promised.

    Response from John Thornton Buick GMC

    July 26, 2026
    Frank, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

  • George T

    HEFLIN, AL | 2025 GMC Sierra 1500
    Confirmed Service Review
    July 24, 2026
    Friendly, helpful, excellent job all around.

    Response from John Thornton Buick GMC

    July 26, 2026
    George, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!