Christopher M
CARROLLTON, GA | 2025 GMC YukonJanuary 28, 2026Brooke was very helpful with my recent repair. Always kind and professional!Response from John Thornton Buick GMC
January 29, 2026Christopher, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!Thomas R
WHITESBURG, GA | 2024 Buick EnvisionJanuary 26, 2026AJ sales associate is great!Response from John Thornton Buick GMC
January 26, 2026Thomas, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!Clyde C
JASPER, GA | 2025 GMC Sierra 1500January 26, 2026Great service day. Had 8am appt to install bed cover. Ryan got my truck to service pronto & I was out in less than 2 hrs. Johnny in service kept me updated on progress of installation. Donnie ( technician) did excellent job of installing the cover. 1st class job. Thanks to Ryan, Johnny, & DonnieResponse from John Thornton Buick GMC
January 27, 2026Clyde, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!John Norman B
NEWNAN, GA | 2025 GMC Sierra 1500January 23, 2026Brooke took great care of me and my truck.Response from John Thornton Buick GMC
January 23, 2026John, we're happy you found our staff to be so supportive during your experience here at John Thornton Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Alexander S
CANTON, GA | 2025 Buick EnvisionJanuary 23, 2026Lacked transparency on GM financing rate with limited answers once questioned. Finance and sales departments seemed to not be in sync.Response from John Thornton Buick GMC
January 24, 2026Alexander, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 832-9602 to discuss your concerns, as your satisfaction is of utmost importance to us.Timothy G
FRANKLIN, GA | 2022 GMC 3500HD SierraJanuary 23, 2026They do great work. Reasonable price. Customer service is excellent.Response from John Thornton Buick GMC
January 23, 2026Timothy, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!Eric B
BOWDON, GA | 2025 GMC Sierra 1500January 23, 2026Staff kept me appraised of the progress. Our truck was repaired quickly.Response from John Thornton Buick GMC
January 23, 2026Eric, we're happy you found our staff to be so supportive during your experience here at John Thornton Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.Michael S
BUCHANAN, GA | 2024 Buick EnclaveJanuary 23, 2026Very timely, wiring area is nice, people are friendlyResponse from John Thornton Buick GMC
January 23, 2026Michael, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Christopher R
RYDAL, GA | 2025 Buick EnvisionJanuary 23, 2026As a general rule…and based on a lifetime of experience…I despise dealership salesmen and the whole dealership experience. The gentlemen who worked with us at John Thornton dispelled all my concerns and made the process very tolerable. We got the vehicle we wanted at a price that was fair to me and the dealership. They made a profit (which is necessary to remain in business) and I do not feel like I got raped in the process. If/when I ever purchase another new vehicle, I will start that process here.Response from John Thornton Buick GMC
January 23, 2026Christopher, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Robert G
DOUGLASVILLE, GA | 2022 GMC 2500HD SierraJanuary 22, 2026Great jobResponse from John Thornton Buick GMC
January 22, 2026Robert, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!