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  • Christopher M

    CARROLLTON, GA | 2025 GMC Yukon
    Confirmed Service Review
    January 28, 2026
    Brooke was very helpful with my recent repair. Always kind and professional!

    Response from John Thornton Buick GMC

    January 29, 2026
    Christopher, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
  • Thomas R

    WHITESBURG, GA | 2024 Buick Envision
    Confirmed Service Review
    January 26, 2026
    AJ sales associate is great!

    Response from John Thornton Buick GMC

    January 26, 2026
    Thomas, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
  • Clyde C

    JASPER, GA | 2025 GMC Sierra 1500
    Confirmed Service Review
    January 26, 2026
    Great service day. Had 8am appt to install bed cover. Ryan got my truck to service pronto & I was out in less than 2 hrs. Johnny in service kept me updated on progress of installation. Donnie ( technician) did excellent job of installing the cover. 1st class job. Thanks to Ryan, Johnny, & Donnie

    Response from John Thornton Buick GMC

    January 27, 2026
    Clyde, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
  • John Norman B

    NEWNAN, GA | 2025 GMC Sierra 1500
    Confirmed Service Review
    January 23, 2026
    Brooke took great care of me and my truck.

    Response from John Thornton Buick GMC

    January 23, 2026
    John, we're happy you found our staff to be so supportive during your experience here at John Thornton Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Alexander S

    CANTON, GA | 2025 Buick Envision
    Confirmed Sales Review
    January 23, 2026
    Lacked transparency on GM financing rate with limited answers once questioned. Finance and sales departments seemed to not be in sync.

    Response from John Thornton Buick GMC

    January 24, 2026
    Alexander, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 832-9602 to discuss your concerns, as your satisfaction is of utmost importance to us.
  • Timothy G

    FRANKLIN, GA | 2022 GMC 3500HD Sierra
    Confirmed Service Review
    January 23, 2026
    They do great work. Reasonable price. Customer service is excellent.

    Response from John Thornton Buick GMC

    January 23, 2026
    Timothy, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!
  • Eric B

    BOWDON, GA | 2025 GMC Sierra 1500
    Confirmed Service Review
    January 23, 2026
    Staff kept me appraised of the progress. Our truck was repaired quickly.

    Response from John Thornton Buick GMC

    January 23, 2026
    Eric, we're happy you found our staff to be so supportive during your experience here at John Thornton Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.
  • Michael S

    BUCHANAN, GA | 2024 Buick Enclave
    Confirmed Service Review
    January 23, 2026
    Very timely, wiring area is nice, people are friendly

    Response from John Thornton Buick GMC

    January 23, 2026
    Michael, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Christopher R

    RYDAL, GA | 2025 Buick Envision
    Confirmed Sales Review
    January 23, 2026
    As a general rule…and based on a lifetime of experience…I despise dealership salesmen and the whole dealership experience. The gentlemen who worked with us at John Thornton dispelled all my concerns and made the process very tolerable. We got the vehicle we wanted at a price that was fair to me and the dealership. They made a profit (which is necessary to remain in business) and I do not feel like I got raped in the process. If/when I ever purchase another new vehicle, I will start that process here.

    Response from John Thornton Buick GMC

    January 23, 2026
    Christopher, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Robert G

    DOUGLASVILLE, GA | 2022 GMC 2500HD Sierra
    Confirmed Service Review
    January 22, 2026
    Great job

    Response from John Thornton Buick GMC

    January 22, 2026
    Robert, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!